Johannesburg Zoo Contact Details (2026 Guide)
Introduction
The Johannesburg Zoo — also known as Joburg Zoo — is one of South Africa’s most popular family attractions. Located in the leafy suburb of Parkview, Johannesburg, it’s home to hundreds of animal species and offers a fun, educational day out for locals and tourists alike. The zoo is managed by Johannesburg City Parks and Zoo (JCPZ) and is open to the public every day of the year. (JHB City Parks and Zoo)
In this guide, we cover everything you need to know before your visit: contact details, entrance fees, how pricing works, visiting tips, and more.
Main Information
📍 Physical & Postal Address
- Physical Location: Corner of Jan Smuts Avenue & Upper Park Drive, Parkview, Johannesburg, South Africa (JHB City Parks and Zoo)
- Postal Address: Johannesburg City Parks and Zoo, PO Box 2824, Johannesburg, 2000 (JHB City Parks and Zoo)
📞 Phone & Email
- Zoo Main Line: (011) 646-2000 (JHB City Parks and Zoo)
- City Parks Switchboard: (011) 712-6600 (JHB City Parks and Zoo)
- Customer Care Emails:
- vmkhize@jhbcityparks.com
- vsikbeko@jhbcityparks.com
- pkubheka@jhbcityparks.com (JHB City Parks and Zoo)
🕑 Opening Hours
- Daily: 08:30 — 17:30
- Last Entry: Around 16:00 or 16:30 depending on the info source (gates close earlier than exits) (JHB City Parks and Zoo)
- Open 364–365 days a year, including most public holidays. (JHB City Parks and Zoo)
Entrance Fees & How Pricing Works
Johannesburg Zoo uses a tiered pricing system based on age, concessions, groups, and special programs. Below is a summary of standard entry fees as of the 2025–2026 pricing year. (JHB City Parks and Zoo)
🎟️ Standard Entrance Fees
| Visitor Type | Cost (ZAR) |
|---|---|
| Adult (General entry) | R132 |
| Child (typically ages 3–12) | R78 |
| Senior Citizen / Pensioner | R78 |
| Student (weekdays only; student card required) | R78 |
| School Group (Mon–Fri, per person) | R50 |
| Differently Abled Visitor | R50 |
| Welfare Groups (weekdays) | R55 |
| Group Entrance (per person) | R31 |
Note: Zoo pricing can change periodically. Some discounts or special pricing (like R21 entry on the 21st of the month) may be offered during specific promotional periods. (Time Out Worldwide)
🐾 Annual Pass & Membership
For frequent visitors, the zoo offers annual passes that save money over single tickets:
- Adult Annual Pass: ~R991
- Child / Pensioner Annual Pass: ~R604
- Children under 3: Free with pass holders (JHB City Parks and Zoo)
🚗 Parking Fees
- Car / Mini-van: R19
- Bus (30–120 seats): R32 (JHB City Parks and Zoo)
🎫 Extra Activities & Tours
Activities like Ferry Tours, Behind the Scenes, Zoo Snooze, and guided tours vary in price, usually between roughly R78 and R267+ per person depending on the activity and group size. (JHB City Parks and Zoo)
Tips for Visitors
🧭 Buying Tickets
- Tickets can be purchased online via Webtickets or at Pick n Pay (nationwide), which helps you skip entry queues. (Time Out Worldwide)
- Early arrival (around opening time) helps avoid crowds, especially on weekends and school holidays.
👨👩👧👦 Planning Your Visit
- The zoo is quite large — about 55–81 hectares of parkland — so wear comfortable shoes and bring sun protection. (Wikipedia)
- You may bring your own picnic food; there are picnic sites and shaded spots. (JHB City Parks and Zoo)
- Golf carts are available for hire if you’d prefer not to walk long distances; no booking is usually required. (JHB City Parks and Zoo)
☕ On-site Facilities
The zoo has food vendors, picnic areas, restrooms, and a gift shop. However, service availability can vary on weekdays vs weekends. (JHB City Parks and Zoo)
❗ Rules
- No domestic pets allowed. (JHB City Parks and Zoo)
- Don’t feed the animals. (JHB City Parks and Zoo)
- Bringing alcohol or balloons is generally not permitted inside the zoo. (JHB City Parks and Zoo)
Conclusion
Whether you’re a local family looking for a fun weekend outing or a traveller exploring Johannesburg, the Johannesburg Zoo offers a rich animal experience with clear contact details, structured pricing, and visitor-friendly amenities. Having the right contact info, knowing what tickets cost, and planning ahead will make your visit easier and more enjoyable.
For the most up-to-date ticket prices and special offers, check the official Johannesburg City Parks and Zoo website or contact the zoo directly before your visit.
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